Msaada
Support
This is the Kadogoo Club support page for the website and the iPhone / Android app. A parent or guardian can write, call, or use WhatsApp. We reply on working days.
Common help
I cannot sign in
Use the phone number you registered with. If you forgot the password, open Forgot password in the app or go to Account → Reset on the website. We will email a reset link if that account has an email address.
QR code will not redeem
The camera needs permission. Each printed code works once. If a code says it is already used or invalid, send us a photo of the code and your phone number.
Book order
After you order, our team calls or WhatsApps the number on the order. Pay on delivery is available. Write to us if the status has not changed after two working days.
Community video
A parent posts a short reading video from the app. We may hide a clip that is unclear or off-topic. Ask us if you want a post taken down.
Change or delete a child’s details
Only a parent or guardian can ask us to correct or remove membership information. Email or WhatsApp from the number on the form.
Read how we handle data on the Privacy Policy page. Website: kadogooclub.co.tz.